Remotely
You call, someone sees your screen and takes charge of the problem.
Technical and IT assistance for Independent workers
Your IT looked after by a team that knows you, without depending on a single person.
4.8/5 from over 250 Google reviews by business clients · since 2004
Antoine, Benoît, Guillaume, Olivier and Sébastien answer your call on 02 880 01 85
Your usual contact. And when they're away, someone who already knows your file.
Most of the time you speak to the same person. During holidays or sick leave, a colleague who knows your setup takes over: you don't have to explain everything again.
A freelance IT person
Knows your file.
When they're away, nobody takes over.
A large provider
Ensures continuity.
With every call, you start over with someone who doesn't know you.
Mister Genius
Both: a contact who knows you, and a team that shares your file.
Remotely, at your home or office, and in store
Together we choose the simplest way to solve the problem.
At your home or office
A technician comes over for what can't be solved remotely: network, hardware, installation.
In store
Walk in without an appointment: a technician is there during all opening hours.
Behind your contact, some thirty technicians
Each with their own expertise: Microsoft 365, networks, security, servers, telephony. Your contact brings them in on your file when needed. The service of an IT department, at the scale of your organisation.
- 11,500 satisfied freelancers, among our 62,000 customers
- 34% of problems are already solved in less than an hour
What our business clients say
- ★★★★★
« Mes expériences avec d'autres sociétés de support informatique n'ont jamais été aussi satisfaisantes, Mister Genius est de loin la meilleure comme elle est taillée sur mesure pour les besoins des PMEs! »
Jean Charles S.Google review - ★★★★★
« Merci aussi à l'équipe pour sa réactivité lors des échanges téléphoniques . Belle relation de travail que je recommande car on travaille sur du long terme. »
Carolyne F.Google review - ★★★★★
« Je travaille pour une structure associative et nous avons comme prestataire de service pour gérer notre informatique Mister Genius. Nous en sommes tout à fait satisfait. Ils répondent à l'ensemble de nos questions, problèmes et mise en service de notre matériel de manière professionnelle, efficace et rapide ! »
Cloé H.Google review - ★★★★★
« On fait régulièrement appel à Mister Genius pour les problèmes informatiques que nous rencontrons au travail. Leur équipe est à la fois efficace pour résoudre les soucis liés à nos ordinateurs et pour nous protéger contre les tentatives d’hameçonnage. »
Christelle D.Google review - ★★★★★
« Sympa, pro et efficace ! Mise en place de M365 sans problème. … Il s’est même déplacé pour m’aider et remettre ma machine opérationnelle »
Victor N.Google review - ★★★★★
« Merci à l'équipe de Mister Genius, qui est toujours disponible et qui trouve très rapidement … la solution à mes problèmes informatiques, sécurité et réseaux. »
C. C.Google review
Three plans to protect your business
One partner for all your IT needs. Choose the level that suits you: an advisor will help you find the right plan.
ZenPro
Protecting your business
- Anti-theft and protection against hacking, data theft and ransomware
- Alerts if your passwords are circulating online
- Monitored antivirus and password manager
- Managed updates to avoid interruptions
- A single point of contact
- Unlimited diagnostics in store
Our recommendation
TechPro
Security, email and productivity
- Everything in ZenPro
- Microsoft 365 Standard: office suite and professional email
- Your professional domain name
- Shared files, appointments and contacts synced across all your devices
- Data backup (1 TB) and full quarterly backup in store
- Ad blocker
- Expert advice included
- Replacement laptop when needed
Pro+
Complete peace of mind
- Everything in TechPro, with Microsoft 365 Premium
- Unlimited remote assistance
- Phishing simulations and awareness
- Website hosting and protection of your domain against email spoofing
- Full monthly backup in store, proactive cloud backup checks and cloud-to-cloud backup
Optional with every plan: a professional laptop provided and on-site assistance.
Your IT, from workstation to network
Workstations and security
Microsoft 365 and Google Workspace
Network and internet
Servers, cloud and remote work
Telephony and website
A store you can walk into, no appointment needed
For advice, buying equipment or a repair, a technician welcomes you during all opening hours.
Phone
Address
Avenue Louise 87A
1050 IxellesDirections
Phone
Address
Rue Léon Théodor 13
1090 JetteDirections
Phone
Address
Chaussée d'Alsemberg 727
1180 UccleDirections
Phone
Address
rue d'Argile 2
1950 KraainemDirections
Phone
Address
Avenue Georges Henri 519
1200 Woluwe-Saint-LambertDirections
Phone
Address
Rue de la Cathédrale 78
4000 LiègeDirections
Phone
Address
Chaussée de Bruxelles 314b
1410 WaterlooDirections
Phone
Address
Rue de Nivelles 4
1300 WavreDirections
An advisor gets back to you
Call us or leave a message: an advisor will get back to you.
Frequently asked questions
What if my usual contact is away?
A colleague takes over your file. They already know your setup and the history of interventions: you don't have to explain everything again.
Do you come to our office?
Yes. Depending on the problem, we help remotely, at your home or office, or in one of our stores.
Do you work with Microsoft 365 and Google Workspace?
Yes: installation, accounts and email, Teams, file sharing and remote work.
Can I walk into a store without an appointment?
Yes. During all opening hours, a technician is present in each of our stores.
Is your team English-speaking?
Yes — our teams work in English as well as French and Dutch.