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Visit our computer repair stores We also work via courier and remote assistance.

Phone, computer, Mac, tablet: a technician looks at your device with you and tells you what can be done.

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Over 5,000 Google reviews · since 2004

Mister Genius technician handing a repaired smartphone back to a customer with her dog

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Walk in during opening hours: a technician sees you, no appointment needed.

Stores in BrusselsSee all our stores

You decide, at every step

You know what the diagnosis costs before we keep your device.

  1. Walk in without an appointment.

    A technician sees you during opening hours and tells you what the next step is.

  2. Show us the device.

    A technician looks at it with you and tells you what they think.

  3. You know the price of the diagnosis before you leave the device.

    It is included in our Tandem and Tech Club plans. Otherwise, its price depends on the device, and it is refunded if the repair goes ahead.

  4. No repair is started without your approval.

    You are told the price of the repair before it begins, and you decide.

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What our customers say

  • « … une très grande transparence sur les coûts et les délais de réparation. Ils donnent un avis constructif sur la marche à suivre sans proposer de services inutiles. »

    Bibiane N. · Woluwe-Saint-LambertGoogle review

  • « Mon smartphone chargeait difficilement, le technicien a effectué un petit nettoyage au niveau du port de charge, et le problème était réglé en 5 minutes ! »

    Jean-paul L. · UccleGoogle review

  • « Service impeccable! Ils ont réussi à récupérer toutes les données de mon MacBook, ce qui a permis une copie à l'identique sur un nouvel appareil. »

    Stéphanie H. · Woluwe-Saint-Pierre (Stockel)Google review

  • « Enfin un technicien qui ne me prend pas pour une imbécile. Rapide et efficace. »

    Marie F. · JetteGoogle review

  • « L'accueil est très sympathique et les conseils sont judicieux. La réparation demandée a été effectuée dans les temps annoncés. »

    Luce P. · WavreGoogle review

  • « Les deux informaticiens ont pris le temps qu’il fallait pour trouver des solutions à mes problèmes. »

    Severine C. · LiègeGoogle review

Choose your device

Each device has its own page: the faults we repair, the brands and the models.

Which device do you need repaired?

Or choose your brand directly

All brands (23)

What we repair most often

In our stores, over the last twelve months, from most to least frequent.

We also do

All services · All repairs · All brands

If a repair isn't worth it, we'll tell you.

You can then look at our refurbished computers, in store.

  • Tested
  • Refurbished
  • Guaranteed by us
See refurbished computers
Refurbished laptop, tested and guaranteed, in a Mister Genius store

Does a link, a code or a payment look suspicious?

It happens to many people, even the most careful. Come to the store: a technician looks with you, without judgement, at what happened and what to do.

  • No judgement
  • You decide what comes next
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  • “Your parcel is on hold: click here.”
  • “This is your bank: give me the code you just received.”
  • A payment you don't recognise.

Are you a professional?

Freelancer, SME or non-profit: your usual contact, and when they're away, a colleague who already knows your file.

Freelancer SME Non-profit

Frequently asked questions

Do I need an appointment?

No. Come during your store's opening hours: a technician sees you without an appointment.

How much does the diagnosis cost?

A technician first looks at the device with you. The diagnosis is included in our Tandem and Tech Club plans. Without a plan, its price is fixed, depending on the device (smartphone : €20 ; tablet, console or printer : €40 ; computer or hard drive : €60). You know it before we keep the device, and it is refunded if the repair goes ahead.

Do you also speak French and Dutch?

Yes — our teams work in English, French and Dutch. View the French version of the site

Another question?

Ask it directly at your store's counter.

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